Returns/Exchanges Policy:

We are happy to exchange or refund any items that are unworn and unwashed, with their original tags and packaging. Returns must be made within 7 days of online purchase. Accidente con flores is not responsible for return shipping costs nor duty reimbursement in the case of international purchases. In case of a lost parcel when returning an item, Accidente con flores can not be held responsible. We recommend you ship your returns to us using a registered, trackable and fully insured service.

If you would like to make a return or exchange, please contact us at info@accidenteconflores.com with all the necessary info, including a tracking number for the package being returned to us.
Please allow up to 7 days for your return to be processed. We hold the right to deny exchanges or returns if the items returned do not meet our return policy requirements.

Shipping:

We ship worldwide within 3 business days, and all orders are packed with the greatest care and securely for delivery.

Shipping is done with Correos (Postal Services)

  • Domestic shipping can take up to 4 days.
  • Shipping to neighbouring countries and within Europe can take up to 8 days.
  • Shipping outside the EU can take up to two weeks

If you have any questions about shipping, have special requests or require an item by a certain date please contact us at info@accidenteconflores.com to arrange.

Accidente con flores is not responsible for lost, misplaced or stolen packages.
Accidente con flores is not responsible for custom fees and handling costs once package arrives in the destination country.

Payment:

All prices for our clothing collection are shown in EURO and include 21% VAT.

All prices for the original artworks are shown in EURO and include 10% VAT.

You can pay by the following methods:

  • Paypal by selecting the ‘PAYPAL’ payment method when checking out
  • Bank transfer IBAN: ES28 2100 0056 1201 0626 6199 — BIC/SWIFT code: CAIXESBBXXX
    (Please note that all charges for bank transfers are for the costumer)

For any additional information about the payment you can contact us at info@accidenteconflores.com

Accidente con flores absolutely does not share client information and guarantees the information you enter will not be disclosed to any outside organization or third party.