We are happy to exchange or refund any items that are unworn and unwashed, with their original tags and packaging. Returns must be made within 7 days of online purchase. Accidente con flores is not responsible for return shipping costs nor duty reimbursement in the case of international purchases. In case of a lost parcel when returning an item, Accidente con flores can not be held responsible. We recommend you ship your returns to us using a registered, trackable and fully insured service.
If you would like to make a return or exchange, please contact us at email@example.com with all the necessary info, including a tracking number for the package being returned to us.
Please allow up to 7 days for your return to be processed. We hold the right to deny exchanges or returns if the items returned do not meet our return policy requirements.
We ship worldwide within 3 business days, and all orders are packed with the greatest care and securely for delivery.
Shipping is done with Correos (Postal Services). All purchases are sent with certified mail and have an international tracking number.
If you have any questions about shipping, have special requests or require an item by a certain date please contact us at firstname.lastname@example.org to arrange.
Accidente con flores is not responsible for lost, misplaced or stolen packages.
Accidente con flores is not responsible for custom fees and handling costs once package arrives in the destination country.
All prices for our clothing collection are shown in EURO and include 21% VAT.
All prices for our ceramics are shown in EURO and include 10% VAT.
You can pay by the following methods:
For any additional information about the payment you can contact us at email@example.com
Accidente con flores absolutely does not share client information and guarantees the information you enter will not be disclosed to any outside organization or third party.