Returns/Exchanges Policy:
Please choose carefully and feel free to contact us if you have any questions or need help with measurements before placing your order. As each item is made to order and unique, we’re unable to offer exchanges or refunds.
We’re always happy to assist and answer any questions prior to your purchase.
info@accidenteconflores.com
Order cancellation Policy:
Order cancellation can ONLY be done on the same day as your order placement (before the start of the sewing/knitting proccess).
We do not accept any order cancellation after 24h from your purchase.
Shipping:
We ship worldwide within 7 business days, and pack all orders with the greatest care and securely for delivery.
Shipping is done with:
UPS Shipping Company
All purchases are sent with certified mail and have an international tracking number.
If you have any questions about shipping, have special requests or require an item by a certain date please contact us at info@accidenteconflores.com to arrange.
Accidente con flores is not responsible for lost, misplaced or stolen packages.
Accidente con flores is not responsible for custom fees and handling costs once the package arrives in the destination country.
Payment:
All prices of our pieces are shown in EURO inclusive of taxes but excluding customs duties.
For orders outside of the EU : all applicable duties shall be borne by the customer.
You can pay by the following methods:
Paypal by selecting the ‘PAYPAL’ payment method when checking out
Bank transfer IBAN: ES36 0081 0622 0400 0236 5842 — BIC/SWIFT code: BSABESBB
(Please note that all charges for bank transfers are for the customer)
For any additional information about the payment, you can contact us at info@accidenteconflores.com